This Privacy Policy explains how Zaman Books (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website or purchase our products.
We are committed to respecting your privacy and complying with UK GDPR and the Data Protection Act 2018.
By using our website, you agree to the practices described below.
1. Information We Collect
We collect personal data when you:
a. Place an Order
- Name
- Shipping and billing address
- Email address
- Phone number (if provided)
- Order details
- Payment information (processed securely by third-party providers — we do not store card details)
b. Use Our Website
- IP address
- Browser type
- Device information
- Cookies (see section below)
c. Contact Us
- Email address
- Any information you choose to include in your message
d. Join Our Newsletter
- Email address
- Optional: name or preferences
We only collect the information necessary to process your request or provide our services.
2. How We Use Your Information
We use your data for the following purposes:
- Processing and fulfilling orders
- Shipping and delivery updates
- Customer support and communication
- Fraud prevention and website security
- Newsletter and promotional emails (only if you opted in)
- Improving our website and services
We do not sell, rent, or trade your personal information.
3. Legal Basis for Processing
Under UK GDPR, we process your data using one or more legal bases:
- Contract — to fulfill your order
- Consent — for newsletter sign-ups
- Legitimate Interests — website security and analytics
- Legal Obligation — tax or accounting requirements
4. How Long We Keep Your Data
We retain your information only as long as necessary:
- Order and invoice records: 6 years (legal requirement)
- Customer support messages: up to 12 months
- Newsletter subscriptions: until you unsubscribe
You may request deletion at any time (unless we are legally required to retain certain records).
5. Sharing Your Information
We only share data with trusted third parties when necessary to run our business:
- Payment processors (Stripe, PayPal, etc.)
- Shipping providers (Royal Mail, couriers)
- Website hosting and analytics services
- Email newsletter platforms
All partners comply with GDPR or equivalent protections.
We never sell or share data for marketing by third parties.
6. International Transfers
Some service providers (e.g., email platforms) may operate outside the UK.
In these cases, we ensure appropriate data protection safeguards are in place, such as:
- UK adequacy decisions
- Standard Contractual Clauses (SCCs)
- GDPR-compliant security measures
7. Cookies
Our website uses cookies to:
- Enable essential site functions (e.g., checkout)
- Improve performance and security
- Analyse website traffic
You can control cookies via your browser settings.
For details, see our Cookie Policy (we can generate this too).
8. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold on you
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain types of processing
- Withdraw consent at any time (for email marketing)
- Request data portability
To exercise your rights, contact us at:
📩 info@zaman.press
We respond to all requests within 30 days.
9. Security
We take data security seriously and use:
- SSL encryption
- Secure payment processing
- Restricted access to personal data
- Regular monitoring of website security
No method of transmission is 100% perfect, but we take all reasonable steps to protect your information.
10. Children’s Privacy
We do not knowingly collect personal information from children under 16.
If you believe a child has provided us with personal data, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy occasionally.
The latest version will always be available on this page.
12. Contact Us
For any privacy-related questions or requests, please contact:
📩 info@zaman.press
Subject: Privacy Request
